How visitor and customer data is handled...

What personal data we collect and why we collect it

Personal data may be collected while using certain features of this website.


If you make a purchase on the website only names, emails, and addresses are saved. All credit card transactions are handled by


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website may download and extract any location data from images on the website.


If you fill and submit any forms; all submitted information may be kept for up to 3 years depending on legal requirements.


If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


Through Google we collect visitor analytical information to help us understand how the website is used.

What personal data we collect and why we collect it

Information may be disclosed to our staff, bank, credit reporting agencies, Transport Canada, law enforcement agencies, or others identified by the PIPEDA.

What personal data we collect and why we collect it

For users that register/shop on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What personal data we collect and why we collect it

If you have an account on this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Personal Information Protection and Electronic Document Act


Toronto Airways Inc. collects copies of any transaction you make with us. This includes invoices, course reports, copying pilot licenses, license applications, medical certificates, flight sheets, or any other document required by us to conduct business and training. We do this to ensure only qualified people are gaining access to aircraft and that your training is properly documented. We also keep a credit card number to secure payment for after-hours flying or overdue accounts.
All student files are stored offline. The typical file includes:
  1. Full name, sex, date of birth, residential address while enrolled, permanent address, phone numbers at the residential and the permanent address, and any cell phone number or e-mail address.
  2. A record of the results of any academic evaluations of the student by the college.
  3. A copy of the signed contract between the college and the student.
  4. A copy of evidence verifying that student has met the admission requirements in accordance with subsections 19 (3), (4) and (5) and any other admission requirements established by the college.
  5. If the student has withdrawn or been expelled from a program, copies of the withdrawal or expulsion letter, any refund calculation and any refund cheque.
  6. A copy of all receipts issued to the student for the payment of fees as required under subsection 44 (7).
Toronto Airways Inc. is required under the Private Career Colleges Act, 2005 to keep your student file for three years from the date you leave the school. Due to legal requirements imposed by Transport Canada, these documents are not destroyed.
Information involving aviation safety may be shared with anyone having an interest. This may include informing other parties such as flight schools, Transport Canada, Civil Aviation Medicine or airport authorities. Examples of reasons may include medical problems if you refuse to report them or security concerns. We may share your training record, progress or other concerns with the above parties as well. We do this to ensure aviation safety as well as to ensure that the quality and integrity of flight training are maintained.
Concerns about your information may be discussed with the President of Toronto Airways.
John Davis
905-404-9252, Ext 402
john.davis @
You can make an inquiry to see your file at any time and correct any erroneous information. You are not required to provide requested information if you do not wish to fly with Toronto Airways Inc. o/a Canadian Flight Academy. Once a flight is completed, we keep the collected records as required by Transport Canada.
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